Category: Business Articles


How to Make Your Business More Efficient

As with most businesses, after they have been running for a while, things move on and improve, especially with technology. Therefore, it can be possible to make your company more efficient. Some of the...

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Why do I Need a Personal CRM?

There are a multitude of reasons for a personal CRM (Customer Relationship Management) system. In its purest and most literal form, a CRM is a system or strategy for managing client interactions, dealing with...


Agility in Call Center Management

Developing a call center isn’t what most people consider when they think about a lean operation, but new technology is enabling workers in ways that were not possible even five years ago. Connecting across...